Company cases about Thai Agri-Dealer Boosts Efficiency & Cuts Costs with Ouster’s Custom Hydraulic Pumps

Thai Agri-Dealer Boosts Efficiency & Cuts Costs with Ouster’s Custom Hydraulic Pumps

2025-10-15

Client Background

A medium-sized agricultural machinery dealer in Bangkok, Thailand, focusing on tractors and irrigation equipment, with an annual turnover of ~$5M and serving local farmers.
Pain Points: Needed hydraulic pumps adaptable to Southeast Asia's humid and hot climate, with affordable pricing, low failure rates, and delivery within 30 days.

Ouster Solution

• Recommended customized corrosion-resistant vane pumps with nickel-plated bodies and high-temperature seals, optimized for heat dissipation in Thailand's climate.

• Provided a tiered procurement plan—15% discount on the first 50-unit order, with additional rebates for annual purchases exceeding 200 units.

• Leveraged Zhejiang-Bangkok sea freight专线 to reduce delivery time to 22 days, along with Thai-language installation manuals and 24/7 technical support.

Outcome

The client reported zero failures in 18 months of continuous operation, with procurement costs reduced by 20% compared to previous suppliers. The dealer has since made Ouster a core supplier, increasing annual purchases to 300 units.

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